For this episode of K2’s Personally Speaking podcast, host, Global Marketing Director, James Marshall, is joined at K255 by Senior Director of Global Account Management, Eric Pengelly.
Episode 6:
James took the opportunity to catch up with Eric during Eric’s recent visit to the UK. Eric, who has been with K2 for almost 12 years, is now based in K2’s Houston office, having taken the leap to relocate stateside in 2020.
During this episode James delves into Eric’s background in the mobility industry and his role at K2, as well as talking a little about his experience of moving to Texas and the diversity of cultures across the US. Later in the episode the pair enter into an in-depth discussion around how the in-house development of new technology is helping K2 to streamline processes and enhance the assignee experience.
Key talking points include:
- The part good timing played in Eric joining K2 in 2013
- The benefit of first-hand experience when it comes to understanding the journey of relocating employees
- The integral role communication plays in creating a positive Customer Experience
- Balancing the use of technology with the human touch
To find out more about Eric and his journey at K2, head over to the K2 Human Library.
Visit the Human Library here
