What are cookies?
A cookie is a string of information that assigns you a unique identifier which is placed on your device (e.g., computer, smartphone or another electronic device) when you use our website. These help us to recognise you and your device and store some information about your preferences or past actions.
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. Such information helps us understand how we can improve our services and/or products and services to meet your needs; deliver relevant website content and help you quickly find information relevant to you on our website; and use data analytics to improve our website, client relationships and experiences through research, statistical analysis, and behavioural analysis.
Types of cookies
Session cookies: are temporary files stored on your device and erased from your device when you close your browser. These allow websites to link actions of a user in a single browser session for example they will make sure that any items placed in virtual shopping baskets are transferred to a checkout or keep you logged in as you move through private sections of a website.
Persistent cookies: are stored on devices for either a long time or a time limited period. They are only deleted when they expire or when you delete cookies from your device. These are used to remember user inputs and settings for example, log in information so you do not have to log in on your next visit. They can also be used to collect information about your interests and choices and other organisations creating a user profile to enable targeted marketing.
Analytics cookies: monitor how users reached the site, and how they interact with and move around once on the site. These cookies let us know what features on the site are working the best and what features on the site can be improved.
Personalisation cookies: are used to recognise repeat visitors to the site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the site.
First party cookies: these cookies are set by the website you are visiting. And only that website can read them.
Third party cookies: are set by a domain other than the one being visited e.g. Google. If you have been browsing google.com prior to visiting our website, Google may set certain cookies including those set out below. Please be aware that these cookies may change from time to time and we have no control over the operation of these cookies. For information on third party cookies please see the table below and see further information about the use of data by Google.
To find out more about cookies, including how to see what cookies have been set, visit the Information Commissioners (ICO) website for further information or see aboutcookies.org or allaboutcookies.org. Additionally, you can find more about certain types of cookie by visiting Cookiepedia.
Managing cookies and changing settings
We ask for your permission to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested. You can however manage cookies by changing the settings. You may have to refresh the page for the updated settings to take effect. Alternatively, most web browsers allow some control of most cookies through the browser settings.
If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.
Third party websites
You can find out how to manage cookies for popular third-party browsers by accessing the following links:
- Apple Safari
- Google Chrome
- iPhone or iPad (Chrome)
- iPhone or iPad (Safari)
- Microsoft Edge
- Mozilla Firefox
- Microsoft Internet Explorer
To opt out of being tracked by Google Analytics across all websites, go here. To find information for other browsers, visit the browser developer’s website.
The table below provides more information about the cookies we use and why.
This page was updated on 9 April 2021.
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