Hosted by The European Relocation Association (EuRA)
This year’s EuRA International Relocation Congress was held in Vilamoura, Portugal, and took place over four days, from 29th April to 2nd May.
The EuRA Conference provides a forum for the exchange of industry information, and gives delegates the opportunity to attend a full programme of events, including networking sessions, interactive workshops and talks.
Speakers with different specialisms from across the sector offered insights on a broad range of topics including Technology and the Impact of AI in Mobility, Sustainability, Compliance, the Power of Feedback, and Culture and the Mobility Process.
Alongside Sharon Michnay of Relo Network Asia and Des McKelly of NetExpat, K2’s Head of Partner Relationships, Jose Pose, facilitated a Supply Chain Symposium on “How to be a better supplier” on Monday 29th April.
During this panel discussion, the group talked about what best practice looks like when it comes to building and maintaining effective partnerships between Relocation Management Companies (RMCs) and Destination Service Providers (DSPs), the challenges faced with regard to these partnerships, and the approach needed to deliver quality services to clients.
The discussion was closed with a Q&A session.
Jose comments:
So, what makes a good partner?
“Open and honest communication, integrity and transparency were qualities that all those present agreed were essential in a partnership.
Elaborating, we talked about the style and frequency of communication and agreed this should be frequent, delivering not only service updates but also market updates to demonstrate expertise and knowledge, adding value to any true partnership.
A partner should always feel like they can address anything with their RMC as a true partner without any fear; for an RMC, being solution-oriented is key together with the ability to adapt to changing conditions.”
Jose continues:
“The objective of the session was for everyone to leave with tangible ideas to take to their teams and make improvements to service delivery or supplier/client relationships, and I think that through the panellists providing some thought-provoking discussion points, and encouraging an open dialogue, this was achieved.”
Jose and three other members of the K2 Supply Chain and Operations teams, Lisa Weisenberger, Roxy Kritzinger and Hannah Dance, were among 750 guests who gathered for the event at the Tivoli Marina Algarve Resort.
The K2 Team were invited to events hosted by valued partners, Global Relocations Portugal and ERES, and they also hosted partner meetings throughout the week, covering areas such as future growth, ESG and Sustainability, Information Security, and market trends.
On the value of attending EuRA, Jose closes:
“It was brilliant to be able to attend the EuRA conference again this year. These types of events are so important for keeping abreast of the latest trends and news from the relocation industry. Not only that, but they’re a fantastic platform through which to engage with thought leaders, build new connections, and nurture existing partnerships.
We thank our partners for their time and the valuable information they shared during our meetings. It was great to hear how our partners have taken K2’s aims and objectives on board and are working with our teams to achieve these goals.
A final massive thank you from me to the K2 team members (Lisa, Roxy & Hannah) who attended the event with me. A wonderful team who demonstrated Q throughout!”
To read more about our Global Accredited Partner Programme, head over to the ‘People, Partners & Clients’ section on our website.
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