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Via American road trips and a broken sink, James and William make their way to what they believe to be the ultimate, twofold benefit of AI: it enables us to gather more relevant and more precise information, and it functions as a catalyst, giving us more time to focus on empathy and human interaction.

They acknowledge that AI is a minefield and that it will take multiple nosedives as it continues to evolve. But the opportunities that it presents are just too rich and exciting to ignore. William talks about the frustration that he feels when he hears mobility professionals state that relocating is one of the most stressful things that you’ll ever do in your life. Yes, William says, but it’s also an amazing adventure! And with the introduction of AI to the playing field, we have multiple opportunities to dial down the stress and dial up all of the change and discovery elements that combine to create an exceptional experience.

Having explored the benefits to assignees, William turns his attention to mobility professionals. Historically, the mobility function has often struggled to demonstrate its value to the wider business; with AI, professionals have the ability to use mobility data to drive organisational development. It’s an opportunity to uplevel their game: “Nobody puts Mobility in a corner!”

William and James bring their discussion to a close by considering the next big thing in the Global Mobility world. For William, it’s virtual reality – fully immersive tours of destination locations which will allow assignees to test drive potential new realities.