“We’ve all got a story. We’ve all come from somewhere and we’re all going somewhere.”
A comment shared by Global Marketing Director and Personally Speaking host James Marshall as he opens Episode 3 of our new podcast. This episode focuses on K2 Who , K2’s take on the human library concept, developed with the aim of helping our clients and prospects to truly connect with our people. As James explains, “we want to shine a light on the fact that we’re all human beings. We want our audience to be able to connect with K2 in a way that transcends the commercial arrangement.”
Episode 3:
Exploring K2’s Human Library
To help him unpack the value of K2 Who, James is joined by Director of Global Account Management Miranda Barras-Smith, and Head of Global Immigration Services David Snowling. Together, the group discuss the following:
- Learnings that they’ve harnessed from previous roles and experiences, particularly in relation to customer experience.
- The value of being collaborative rather than hard line in a partnership.
- The client benefit of Global Mobility and Immigration being delivered by the same service provider.
- The ‘Jack of all trades, master of none criticism’, which dissipates in the face of K2’s “grand pool” of subject matter experts.
- K2’s commitment to sharing rather than hoarding ideas, which enables clients to benefit from our innovative, ambitious spirit.
At K2, when it comes to striving for the pinnacle of service excellence, tech doesn’t get in the way, lack of appetite doesn’t get in the way, time zone doesn’t get in the way…”. Our people are human beings who our clients and their assignees can truly connect with: “there is lovely vibrancy and difference within K2, globally”. K2 Who is our way of sharing that passion and personality. So dive in, discover and connect.
Visit K2 Who
