An outstanding service experience, supportive at every step

Professionally and reliably delivered relocation services reduce the burden and distraction of navigating through the legal and personal complexities of relocation and the multitude of important decisions that need to be made.

We have a proven track record of providing high quality relocation services to corporate clients from a wide range of sectors through our two core services — K2 Classic and K2 Bespoke.

We support businesses and employees through all aspects of their move, providing service packages for both short and long-term assignments, permanent transfers, group moves and domestic relocations.

Close contact

Our service delivery approach is based on a home/host model whereby our offices work in partnership to deliver the services. This way, your relocating employee will always have an assigned relocation manager who will be in constant contact with them — more so than you would expect from a conventional relocation management company.

Wealth of expertise

Our expertise and experience, gained from our dedicated operational team and our broad footprint of offices, ensures that we take detailed steps to provide relevant local context and effectively manage your objectives and expectations from the moment we are initiated.

Global reach

While there is always a core team dedicated to each of our clients, we also work with our carefully selected global service partners from our Global Accredited Partner Programme for specific on-the-ground support and time zone coverage, depending upon the origin and destination of each assignment.

Aligned with you

We take great care ensuring we are the right fit for our clients and we fully recognise the complexity and importance of a streamlined change in providers or the initiation of a mobility service for the first time. We like to work in co-operation and partnership and seek to work as an extension of your organisation and HR function. We are always available to deal with any queries or issues that may arise.

Collaborative approach

Our dedicated relocation specialists ensure they provide a valuable resource to each client. We quickly gain a deep understanding of your culture, policies and requirements so we are fully aligned with your objectives. We prefer to build on an ongoing ‘one team’ approach and working relationship based on trust and partnership. We work collaboratively to integrate fully with your resources and business needs which also helps ensure that any queries or challenges are handled in an appropriate, transparent manner and resolved quickly and efficiently.

Clear communication

We make sure that contact at every step is meaningful, timely and allows the relocation to move forward seamlessly with limited interruption and distraction for your global mobility team and relocating employee. To enable this, we deliver clear, concise and accurate communication throughout the process.

Fully briefed

Our relocation experts are always selected and fully briefed from the outset so that they are an excellent fit with your organisation and needs. We also ensure they are clear on process and expectations, possess a strong knowledge of your culture, are subject matter experts in each of your locations, can offer policy counselling, and are aware of the standard level agreements specific to your service.

But one size never fits all…

For those top-level executives, VIPS or business-critical employees who need a service beyond your usual global mobility policies, we offer K2 Bespoke, our premium, tailor-made relocation service.