Meet Raffi, our Global Head of Training
I have over 12 years of industry experience. In various capacities from working in a moving company to an RMC. I have a proven record of accomplishments, and am dedicated to delivering high quality customer service, while constantly demonstrating close attention to detail. Having previously worked in Asia, and been on assignment myself, I understand the complexities of an assignment and bring a wealth of experience, empathy and international exposure.
Raffi's areas of expertise
Client Experience
Leadership
Employee Experience
Teamwork
Learning & Development
Change Management
Languages spoken
English, French and Armenian
A more detailed description of my journey
I think it is fair to say that I fell into this wonderful industry rather unexpectedly. Back in 2012, my husband and I were living in Sydney, Australia, when he got offered an international assignment in Kuala Lumpur, Malaysia.
I initially thought it would be very easy to find a role in Asia…I couldn’t have been more wrong. After months of job hunting, questioning and reassessing my career options, I came across an international moving company that was looking for a French speaker to look after their French clients in Malaysia, a big oil and gas hub. My focus at the time was household goods: I was working on pre-move surveys, meeting wonderful assignees, helping them with their move requirements and doing a bit of account management. The role was broad, and it gave me a great understanding of the industry. I fell in love with the world of relocation.
After 4 years in Malaysia, we relocated to the UK in 2016 and this is where I came across K2. Upon joining, I immediately felt part of extremely talented and caring team.
I was first a relocation manager, assisting clients and their assignee population with their global mobility programmes, before moving into the world of training.
I transitioned to become K2’s Training Manager in 2019, responsible for supporting all newly onboarded K2 Relocation Managers through every aspect of our ‘One Voice’ service delivery. I was promoted to Global Head of Training in 2022 and now manage a global team of wonderful trainers to ensure absolute consistency in our training.
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Speak to Raffi
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We are dedicated to improving global mobility for all. We believe progress comes from learning about one another, hearing about experiences and discussing future plans. The people in our human library are ready to share their knowledge.
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